Frequently Asked Questions

How much does a burglar alarm cost?

The cost depends on the size of your property and the level of protection you require. We offer everything from simple home alarm systems to fully monitored smart security systems. Contact Code 1 Security for a free, no-obligation quotation tailored to your property.


Do I need a wired or wireless alarm system?

Both have advantages. Wired systems are extremely reliable and ideal for new builds or renovations, while wireless alarms are perfect for existing homes where minimal disruption is preferred. We’ll recommend the best solution during your free survey.


Can I control my alarm from my smartphone?

Yes. Many of our modern alarm systems allow you to arm and disarm your alarm remotely, receive instant notifications and monitor activity directly from your smartphone wherever you are.


Can I use my existing alarm?

In many cases, yes. We regularly upgrade, repair and take over existing alarm systems installed by other companies, saving customers the cost of a complete replacement.


Do you repair alarm systems installed by other companies?

Yes. Our engineers can diagnose, repair and service most makes and models of burglar alarms, even if they were originally installed by another security company.


How often should my alarm be serviced?

We recommend having your alarm professionally serviced once a year. Regular servicing ensures sensors, batteries and communication devices continue working correctly and helps prevent false alarms.


What happens during a power cut?

Every professionally installed alarm includes a backup battery. Your security system will continue operating during a power outage until mains electricity is restored.


Will I need to replace batteries?

If you have a wired alarm system, the backup battery typically lasts between 3 and 5 years. Wireless sensors also contain batteries which are checked during routine servicing and replaced when required.


Can I have an alarm if I own pets?

Absolutely. We install pet-friendly detectors that are designed to ignore dogs and cats up to specified weights while still providing excellent protection against intruders.


Can my alarm notify me if someone breaks in?

Yes. Modern alarm systems can send notifications directly to your mobile phone. They can also be connected to professional monitoring services if required.


Can I install CCTV alongside my alarm?

Yes. Combining CCTV with an intruder alarm provides much greater protection. Your cameras can provide live viewing, motion alerts and recorded footage while your alarm acts as an immediate deterrent.


How long does it take to install an alarm?

Most domestic alarm systems can be installed within one day. Larger homes and commercial premises may require additional time depending on the complexity of the installation.


Do I need Wi-Fi for my alarm?

Not necessarily. Many systems operate without broadband, while smart features such as app control and remote notifications require an internet connection.


What areas do you cover?

We cover Peterborough, Cambridge, Huntingdon, Stamford, Ely, Wisbech, King’s Lynn, Bedfordshire and many surrounding towns and villages throughout Cambridgeshire and neighbouring counties.


Do you install CCTV systems?

Yes. We install high-definition CCTV systems for homes and businesses, including remote viewing, motion detection, night vision and smartphone access.


Can you install security systems for businesses?

Yes. We install and maintain commercial intruder alarms, CCTV, fire alarms, access control systems and other business security solutions for offices, shops, warehouses and industrial premises.


Are your alarms guaranteed?

Yes. All new alarm installations include a manufacturer’s warranty together with our workmanship guarantee. Extended cover is also available through our maintenance plans.


Do you offer free quotations?

Yes. We provide free site surveys and no-obligation quotations. We’ll assess your property, discuss your requirements and recommend the most suitable security solution for your budget.


Which alarm brands do you install?

We install high-quality professional alarm systems from leading manufacturers, ensuring reliability, ease of use and long-term support.


Why choose Code 1 Security?

With over 20 years of experience, Code 1 Security provides professional installation, repairs and servicing for domestic and commercial customers. We pride ourselves on honest advice, high-quality workmanship and excellent after-sales support.